The word performance used in business management is defined to include not only the activity of performance, but also the results produced in goods and services and other economic outputs. This definition prevents the performance management structures, key performance indicators, business processes and other structures, we overlay on the business, from managing the results of performance separate from the activity of performance.

The definition conflicts with the definition of business in an enterprise as "the activity of providing goods and services", so we overlay organization and other structures on the business, rather than organizing and managing the business [more...]

21st century management is simplified and transparent because the business is organized, every result produced is managed, performance solutions provided are managed, and time periods are managed to produce strategic value. The only other entities to manage are suppliers, solution providers, and customers. 21st century management eliminates reorganizations, intangible assets, misalignment, un-itemized benefits, accounting by rules, unknown costs, business complexity, and on and on. [more...]

When your enterprise reorganized, re-engineered business processes, implemented information systems, conducted training programs, etc was there an itemized list of benefits that substantiated the return on investment or were there estimates, projections, or expectation of benefits? Did managers have specific goals to measure the benefits?

20th century business change is not managed directly, because the business is not organized and managed. Therefore, the enterprise cannot itemize and manage directly the benefits of capital development and business change. The business must be organized through R-pM for 21st century capital development and business change management [more...]

Result-performance Management manages the business in three dimensions:

• Result: Manage each economic output as a result to reach goals
• Performance: Manage each performance solution provided to meet expectations
• Management: Manage results against goals and performance against expectations for each time period

The three dimensions of management ensure complete planning, measurement, reporting, and governance of results and performance in development for managed investments and in operations to return capital investments and create strategic value.
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