Logo: Feedburner Archive for November, 2007

The Breakthrough Advantage of 21st Century Management

November 26th, 2007

20th century management continues today because all enterprises have the same costs and problems. Many 21st Management Magazine articles have documented the significant advantages of using R-pM to manage the enterprise business, rather than managing the enterprise with 20th century management.

The future playing field will no longer be level. Companies now implementing R-pM will have a significant competitive advantage over companies burdened with 20th century costs and problems. It is time to leave the 20th century behind. Your company can be among the leaders and enjoy the advantage of 21st Century management, or stay among the followers and suffer the disadvantages of 20th century management. [more...]

Manage Result Quality, not Performance Quality

November 12th, 2007

Today's business processes emphasize managing performance and "performance quality". But, people have difficulty defining "performance quality" and in identifying and correcting poor performance. If the business process output is not up to standard, it is difficult to identify what happened within the process and to prevent the problem from recurring.

"Quality" is not an attribute of performance. "Quality" is an attribute of the output result produced by performance effectiveness. We can see and determine the quality of the output result, where we cannot see or determine the quality of performance, if it is not witnessed. In order to manage quality we must manage each output result produced in the chain of results leading to the final process result. In order to manage the effectiveness of performance, we must manage the human and other performance solutions utilized to produce the result. A defective result in the chain it is caused by either a defective input result or ineffective performance. The chain is traced back to identify the defective result. Since performance solutions are managed, the ineffective solution can be corrected or replaced. But, this can only be done by managing result chains with Result-performance Management. [more...]

Remove Inaccurate Structures Laid over Your Business

November 8th, 2007

20th century management organizes and manages the business enterprise and not the enterprise business. An organization structure is laid over the business, preventing the business from being managed. Management structures for strategy, processes, systems, accounts, etc are laid over the business. The overlaid structures are contrived human creations that do not accurately represent the business. The business must change continually, while overlaid structures remain fixed, creating unsolvable problems. Business change management is not change to the business but change to overlaid structures to align them with the actual business.

Result-performance Management (R-pM) organizes the business as one integrated business structure. Data is captured on the actual business and accurate management information is presented in the framework of the current and strategic business. All overlaid structures either are incorporated in the business as performance solutions or are removed along with all the work to maintain the structures. The one integrated business structure changes with every change to the business, and eliminates all 20th century management problems. [more...]

Manage and Develop Human Capital Worth

November 1st, 2007

Human resource and capital management of today essentially administer human resources as employees and develops human capital to meet general performance needs. Human capabilities required by the business are not defined or managed as capital. Knowledge solutions to develop human capital or for human capital to utilize solutions to produce results are not defined or managed as capital.

R-pM develops all capital, including human capital, to produce specific result value-added. Human capital in personnel learning, specific human capability development, and knowledge development is managed to add value to specific business results. Management knows the personnel, capability, and knowledge solutions utilized to create result value and the value-added to results. Management can assess the worth of human capital and plan human capital development to meet needs to increase the value of specific results or to produce valuable new results. Human capital has a stake in the enterprise business and knows that increasing result value-added increases human capital worth and justifies increases in human capital performance costs. [more...]