Logo: Feedburner Archive for January, 2009

Manage results against value and quality goals for customer satisfaction

January 29th, 2009

Economic output results produced by the business today are not managed or are managed as an isolated entity

20th century management employed by all enterprises today does not define economic output results as an entity to be defined, measured, or managed. Most results produced by the business are never defined or managed. Some important recurring results are identified and managed as an isolated entity such as an order, a service rendered, a payment received, etc. Results produced across the chain to produce the managed entity are not identified or managed.

Result-performance Management manages all results produced by the business

Results are outputs that can be counted and measured. Results contain enterprise value, quality, costs, risk, value-added, and other metrics that are unknown today. Results provide the important outputs that must be produced to meet business objectives and achieve business success. Result-performance Management (R-pM) focuses the enterprise on producing results and on managing the business result by result, and achieving result goals period by period.

Capital solutions utilized in performance are measured and managed for each result

Each result is produced by utilizing implemented capital solutions in performance to incur costs and create value and quality. Every result has a customer who must be willing to pay a value to receive the result. The total result value of each result in a chain cannot exceed the final result value paid by the external customer. The result value less the total performance cost for the volume of results produced is the result value-added, which must be positive to justify producing the result. Result value-added is the main management metric of 21st Century Management. [more...]

Plan the business strategy and investments to create future value

January 22nd, 2009

20th century management used today cannot plan the business

Since the business today is not organized or managed, the business cannot be planned. The enterprise is planned through strategic maps, corporate plans, IT, financial, human resource and other functional plans, and budgets that are laid over the business. The planning structures use different terminology, and often do not relate to each other or to management and reporting structures used to manage the business.

R-pM plans the actual business in a strategic business structure in 2-5 years

Result-performance Management plans results of a value that a customer is willing to pay that must be produced by a particular time. Capital is planned for solution investments needed and costs to produce each specific result giving result value-added. Time periods are planned to produce results that are needed for business success. Result value-added is planned to ensure "the bang for the buck" and profitability.

Future results are researched to determine customer needs and preferences, and to design results. Capital development is planned to produce specific results of added value-added for the investment return. The business is planned in a strategic business structure at a selected horizon in 2-5 years. Result goals and performance expectations are planned by period from the base business to the strategic business.

Responsible managers learn results and capital solutions to plan results, performance, and management over time

As experience is gained, business planning becomes more precise and reliable. All responsible managers learn their results and capital solution performance in order to professionally determine future result value and capital solution needs. The planned period by period business provides a clear view for managing progress to achieve future results. This enables managed course correction and lets all see their part in strategic result value creation. R-pM is the only way to manage planned strategic result value creation and result value-added time period by period starting from the base period. [more...]

New Management Consultant Opportunities with R-pM

January 15th, 2009

Management Consultants need a way to help Clients out of the Recession

Both enterprises and management consultants are hurting as a consequence of the economic recession. Both need a solution to help them recover. The only solution to the problems that caused the recession is Result-performance Management (R-pM). Management Consultants guide the Enterprise to organize and manage the business directly to slash costs, improve product value and quality, and gain new competitive advantages. Enterprises have under-utilized time and capital that provides the opportunity to organize the business for 21st Century Management to prosper in the recovery.

R-pM is the only way to organize and manage a corporate business

As you see from the articles in 21st Century Management magazine, Result-performance Management (R-pM) is the only way to organize the actual business into one structure for 21st Century Management. Unsolvable 20th century management problems, propagated by management consultants today, are better known as the cause of the economic crisis. R-pM is the only way for professional management consultants to stop supporting obsolete 20th century management and begin to support growing 21st Century Management.

R-pM use and the demand for R-pM management support is growing

R-pM has now been launched and is growing in popularity. Many enterprises are downloading the R-pM Toolkit to learn R-pM and to begin to organize and manage their actual business. R-pM is supported by the R-pM Management Consulting Model to assist consultants and corporations to work together to organize and manage the actual corporate business. The benefits of R-pM are becoming well-known and corporations and other enterprises are looking for professional management consultant support. This provides an opportunity for management consultants to join R-pM and become a licensed R-pM Management Consultant. [more...]

Eliminate Information Complexity by Managing and Reporting the Business

January 5th, 2009

Information systems today report massive amounts of information, but no information on the actual business

Information complexity is a common outgrowth of contrived organization and management structures laid over the business. The organization structure creates entities for unit, position, job, function, manager, etc. Management structures create entities for objective, process, center, account, group, activity, responsibility, object, station, and on and on. Each generally-accepted structure uses different entities and different names and definitions for the same entity, preventing information integration and reconciliation. Although much work and many information systems are involved, no actual business data is captured and no actual business management information is reported for management use.

R-pM manages one set of consistent, complete, and accurate business management information

Result-performance Management (R-pM) utilizes modern information technology to organize the business for 21st century management. R-pM stresses information quality to report one consistent set of information to manage the actual business. R-pM eliminates information complexity by organizing and managing the business through six information sets to define precise capital solutions utilized by the business, business performance, business results, business interactions, and business change over time. [more...]

Manage the Business to eliminate Problems and produce Results

January 1st, 2009

No enterprise in the world is able to manage its business today

Enterprises operate under the false impression that their business is being managed. But the business itself is not known or managed. The business is hidden under a maze of structures used to manage the enterprise. The fundamental problem that caused the economic crisis is "the failure to manage the business". All the symptoms and mistakes made by financial institutions, other corporations, and governments that are cited as the cause of the economic crisis arise from this one fundamental problem.

The only solution to the economic crisis is to use R-pM to manage the business

Result-performance management is the only way to manage the actual business in “investments in capital as solutions of worth utilized for costs and effectiveness of performance to produce value and quality in results”. R-pM manages current and future capital worth to know "asset values", to prevent sudden write-downs and losses. R-pM manages all the businesses in a corporate business to consolidate into the corporation business and prevent corporate management problems. R-pM provides the transparent view of the business for informed management and investor decisions. R-pM provides the architecture needed by governments to consolidate businesses by industry, market, and economic sector for proper management of economic cycles. R-pM manages the actual business to eliminate the problems that caused and continue to aggravate the economic crisis. [more...]