20^th century management does not capture actual business data and does not provide the information to manage the actual business. 20^th century management gathers mountains of information, which are mostly irrelevant to the business, related to structures laid over the business. This creates the enormous IT overheads and information complexity problems. 20^th century management provides management information to manage structures laid over the business, rather than managing the actual business.

21^st Century Management manages the actual business through two integrating entities, capital utilized as performance solutions and economic output results produced. This enables data to be gathered on all actual business activity. Actual business management information solutions can be delivered to utilize any specific performance solution to produce any specific result, anywhere in the business. Information capital is managed professionally by those with the capability to provide information performance solutions needed to create value in results. [more...]

The Business Change Forum presents a page Problems/Solutions, which many have found an enlightening summary of Result-performance Management (R-pM). The page is presented in this article for readers of 21^st Century Management.

The first step to 21^st century management is to recognize the problems with 20^th century management. The 20^th century enterprise works around many business organization and management problems that are accepted as normal business practice. The article summarizes a few of the problems and introduces the R-pM solution to organize the business for 21^st century management and leave the 20th century problems behind. [more...]

Information complexity is a common outgrowth of contrived organization and management structures laid over the business. The organization structure creates entities for unit, postiton, job, function, manager, etc. Management structures create entities for objective, process, center, account, group, activity, responsibility, object, station, and on and on. Each overlaid structure uses different entities and different names and definitions for the same entity, preventing information integration and reconciliation.

R-pM is designed to utilize modern information technology to organize the business for 21^st century management. R-pM eliminates information complexity by organizing and managing the business through four information sets to define precise business performance, business results, business interactions, and business change over time. [more...]

Enterprises have much to gain by properly organizing and leveraging information to provide value. Information is not managed properly for support, integration, and utilization in today’s enterprise.

Information capital must be managed from two perspectives:

• Information capital development, support, and maintenance to increase capital worth
• Information integration and provision as solutions to create value in results

Today's enterprise manages information as technology or an administrative function, rather than as specific data, knowledge, record, or intelligence information capital.

The enterprise also lacks the integrating entities to create an enterprise information base and deliver information solutions to be utilized by the business. Information is maintained on a wide variety of entities in various systems and solutions creating a large data reconciliation and integration problem [more...]